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Home / Tourism Analysis, Volume 24, Number 1

A Psychographic Segmentation of Kuwaiti Travelers Using Self-Organizing Maps

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This study identifies distinct psychographic market segments of young Kuwaitis intending to travel to Western countries by applying the self-organizing maps (SOMs) technique. Young Kuwaitis represent a high-yield growing outbound tourism market. A self-completed questionnaire was randomly administered to 800 young Kuwaiti nationals. The effect of travel motivations, preferences for Muslim-friendly lifestyle and amenities, cognitive and affective destination image, and service quality on Kuwaitis' travel decisions were examined. Travel satisfaction was also investigated. The resulting visual maps identified four segments. The study contributes to theory and knowledge by presenting a different approach to tourist market segmentation.

Keywords: ARAB TRAVELERS; PSYCHOGRAPHICS; SEGMENTATION; SELF-ORGANIZING MAPS (SOMS)

Document Type: Research Article

Publication date: 12 February 2019

More about this publication?
  • Established in 1996, Tourism Analysis is an interdisciplinary journal that provides a platform for exchanging ideas and research in tourism and related fields. The journal aims to publish articles that explore a broad range of research subjects, including, but not limited to, the social, economic, cultural, environmental, and psychological aspects of tourism, consumer behavior in tourism, sustainable and responsible tourism, and effective operations, marketing, and management.

    Tourism Analysis focuses on both theoretical and applied research and strives to promote innovative approaches to understanding the complex and dynamic nature of tourism, its stakeholders, businesses, and its effects on society. The journal welcomes articles on innovative research topics and methodologies beyond the traditional theory-testing sciences, such as robotics, computational sciences, and data analytics.

    Our primary goal is to contribute to the development and advancement of new knowledge in tourism while fostering critical reflections and debates on the radical changes and evolution in tourism among scholars, practitioners, policymakers, and other stakeholders.

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